FREE SHIPPING ON ALL USA ORDERS
Shipping Policy
Thank you for choosing Kuzuma Digital Art! We strive to ensure a seamless and efficient shipping experience for all our customers. Please find below detailed information regarding our shipping services:
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Shipping Costs by Location:
Shipping costs vary depending on your location and the size/weight of your order. Shipping rates will be calculated at checkout based on your delivery address.
Within the United States:
Standard Shipping: Freeship (estimated delivery in 4 - 7 business days)
Expedited Shipping: $4.99 (estimated delivery in 2 - 4 business days)
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Shipping Timeframes:
Estimated shipping times to different locations are as follows:
Within the United States: 4 - 7 business days
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Shipping Carriers:
We utilize reputable shipping carriers such as USPS, UPS, FedEx, and DHL for both domestic and international deliveries. The carrier used for your order will depend on your location and shipping preference.
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Order Tracking Information:
Once your order has been processed and shipped, you will receive a tracking number via email. This tracking number will allow you to monitor the status of your shipment in real-time.
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How to Check Order Status:
To check the status of your order, simply visit our website and log in to your account. From there, you can access your order history and track the progress of your shipment using the provided tracking number.
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Handling Missing Items:
In the rare event that an item is missing from your order, please contact our customer service team immediately. We will promptly investigate the issue and take appropriate measures to resolve it, which may include sending a replacement item or issuing a refund.
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Fast Shipping Process (Within 1 Week):
We understand the importance of receiving your order promptly. Our shipping process is designed to ensure quick and efficient delivery, with most orders arriving within one week of being placed.
We hope this information provides clarity regarding our shipping services. If you have any further questions or require assistance, please don't hesitate to contact our customer service team. Thank you for choosing Kuzuma Digital Art!
STORE INFORMATION
Address: 726 Peach St APT A, Abilene, TX 79602, United States
Email: support@kuzuma.store
Customer Service Hours: Mon-Sat: 9:00 am– 5:00 pm (Eastern Time)
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